Privacy Policy

Effective Date: 29/10/2025


1. Who we are

This Privacy Policy describes how we collect, use, and protect personal information at Marco’s On The Shore, operated by Oldboatyard Restaurant Ltd.

Business name: Oldboatyard Restaurant Ltd
 Trading name: Marco’s On The Shore
 Registered address: 10 Shore, Arbroath, DD8 2SP
 Email: info@oldboatyard.co.uk
 Telephone: 01241 430992

Oldboatyard Restaurant Ltd acts as the data controller for the personal information we collect.


2. Personal data we collect

We collect and process personal information when you:

  • Place an order online via our ordering system (GloriaFood / Oracle Restaurants eStore)
  • Make an in-person or online payment using Worldpay
  • Provide your name, contact details, and delivery address for takeaway orders
  • Are recorded on our in-store CCTV system
  • Visit our website, which uses Meta Pixel for analytics and marketing insights

We do not collect any sensitive or special category data (such as health or biometric information).


3. How we use your data

We use your personal information to:

  • Take and fulfil food orders
  • Process payments
  • Arrange deliveries
  • Maintain business records for accounting and legal purposes
  • Maintain security through our CCTV system
  • Analyse website performance and marketing (with your consent through cookies and tracking pixels)

Each of these activities is carried out under the UK GDPR lawful bases of contract, legitimate interests, legal obligation, or consent (for cookies).


4. Sharing your information

We only share data when necessary for our business operations, including:

  • GloriaFood / Oracle Restaurants eStore for managing online orders
  • Worldpay for secure payment processing
  • Meta (Facebook/Instagram) through Meta Pixel analytics
  • IT administration (internal only) for technical maintenance

We do not sell or rent your information to third parties.


5. Data retention

We keep data only for as long as necessary:

  • Order and payment records are kept for up to six years for accounting and legal compliance
  • CCTV footage is kept locally and automatically deleted every three to six weeks
  • Website analytics data is retained according to Meta’s own privacy policy


6. Your rights

Under UK data protection law, you have the right to:

  • Access the information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data when it is no longer needed
  • Object to certain types of processing
  • Request that we limit how we use your information
  • Request data portability (a copy of your data in a usable format)

To exercise any of these rights, please contact us at info@oldboatyard.co.uk.
If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.


7. Data security

We apply appropriate technical and organisational measures to protect your data, including:

  • Secure access controls and password protection
  • Encrypted payment processing through Worldpay
  • Regular deletion of data that is no longer required
  • Limited access to systems and CCTV recordings


8. International data transfers

Some of our service providers (such as Meta and Oracle Restaurants eStore) may process data outside the UK or EEA.
Where this happens, we ensure that suitable safeguards are in place, such as standard contractual clauses or adequacy decisions, in line with UK GDPR requirements.


9. Updates to this policy

We may update this Privacy Policy from time to time.
The latest version will always be available at https://marcosontheshore.co.uk/privacy-policy.
Please check this page periodically for any updates.


Oldboatyard Restaurant Ltd
Marco’s On The Shore
10 Shore, Arbroath, DD8 2SP